Seems illogical since all of the cars on their lot work fine. I would like to get somebody else to look at it but it is hard for me to take to another dealer; New Mexico only has one dealer. That is in addition to calling the Sirius number and having them try it several times. You could try sending a letter to corporate MBUSA in New Jersey.
The thing that irritates me is that the dealer is just throwing up their hands and saying it is Sirius' fault and they can do no more. If they want to, they could get your Sirius working again.
It's a bit concerning that Sirius can mess up receivers so easily, especially OEM receivers as they are hard and expensive to replace.
I've mentioned this book before, but Bill Bryson's is a fantastic travel memoir.
Going out to eat is always nice, but if you want to give him a gift, think about what he really likes to do.
Seems illogical since all of the cars on their lot work fine. I would like to get somebody else to look at it but it is hard for me to take to another dealer; New Mexico only has one dealer. If you're under warranty, you're really in a good position.
If Sirius is completely not working essentially, they need to fix it.
Thanks for the suggestions but I am still at a loss about what to do.
Before taking the car in, I had disconnected the battery, waited and then hooked up again. Also, I have tried the reactivation several times from the on-line site and again, no change.
They installed a new antenna, reprogrammed something, and it still does the same thing, just like I had told them it would do. That is the reason I think the head unit is defective.
Now the dealer says it is a Sirius satellite problem and I have to wait for Sirius to reprogram their satellite. It's probably worth trying some things like that, not sure.
However, my 2010 BMW's and 2011 MB E350's Sirius receivers work fine so how can it be the satellite? I would try the re-hit a couple times myself at the Sirius site.
I think I need a new Sirius receiver but the dealer rejects this idea as well. You might also try changing your program package (to one with more or less channels) as that could make the receiver update even more information, again, just a crazy idea.
Watch out for change fees though, always scary of such things with Sirius.